Preservation Job Board

(MA) Engagement Manager 

24 days ago

Deadline: April 30, 2018
Offered by: The Trustees of Reservations
Location: Ipswich, MA
Type: Full-time
Organization website
Organization contact: Ellie Kendall,

The Crane Estate Engagement Manager is a full-time exempt (salaried) position based at the Crane Estate in Ipswich, MA. This position is responsible for the public experience at Castle Hill and Crane Beach; our events, programs, house & landscape tours, interpretive & self-guided experiences, visitor amenities, café, gift shop and Crane Beach permit program. Working closely with the Crane Estate General Manager, Crane Estate Stewardship Manager, Fireside events staff, Statewide Director of Visitor Interpretation, Statewide Director of Public Programs, Statewide Director of Visitor Experience, Regional Curator of Ipswich properties and the entire Crane Estate staff, the Crane Estate Engagement Manager delivers a vision and cohesive set of programs that increase visitation, grow program and gate revenue, increase membership sales and revenue on the Hill and Beach, and improve visitor satisfaction through the development of new experiences and improved amenities.

The Engagement Manager (EM) collaborates with the General Manager to create and maintain the overall vision for the Estate with a focus on all engagement aspects. The EM reports to the Crane Estate General Manager and directly supervises the Crane Estate Public Events & Community Outreach Manager, the Crane Estate Education Manager, Cultural Site Administrator, and the seasonal Crane Beach Member Services Team.

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